Last updated: 24 April 2026
This Privacy Policy explains how Nestweb collects, uses, stores and protects your personal information when you visit our website, contact us, request a quote, subscribe to our newsletter, or interact with our online advertising.
Our website is: nestweb.co.uk
Nestweb is operated as a sole trader business by Gianluigi Mvutu.
For the purposes of UK data protection law,Gianluigi Mvutu, trading as Nestweb, is the data controller for the personal information collected through this website.
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at:
Email: info@nestweb.co.uk
Under UK data protection rules, a privacy notice should clearly explain why personal data is collected, how long it is kept, who it may be shared with, and the lawful basis used for processing it.
1. Information we collect
We may collect personal information when you use our website, contact us, request a quote, subscribe to our newsletter, or interact with our marketing.
This may include:
- Your name
- Your email address
- Your phone number
- Your company name
- Your message or enquiry details
- Any information you choose to provide through our contact form
- Your newsletter subscription details
- Website usage data, such as pages visited, time spent on the website, device type, browser type and approximate location
- Advertising and tracking data, such as interactions with Google Ads, remarketing campaigns or Meta Pixel tracking
We do not intentionally collect special category personal data through this website.
2. How we collect your information
We may collect your personal information in the following ways:
- When you complete a contact form on our website
- When you request a quote or ask about our services
- When you subscribe to our newsletter or marketing emails
- When you communicate with us by email
- When you interact with our website, cookies, analytics tools or advertising pixels
- When your details are stored in our CRM after you contact us or become a lead/customer
3. How we use your personal information
We may use your personal information to:
- Respond to your enquiries
- Provide quotes or information about our services
- Communicate with you about a project or potential project
- Store and manage leads or customer details in our CRM
- Send newsletters or marketing emails, where you have subscribed or given permission
- Improve our website, content, user experience and marketing
- Measure website traffic and performance using tools such as Google Analytics and Google Tag Manager
- Track advertising performance using Google Ads conversion tracking
- Run remarketing campaigns through platforms such as Google Ads and Meta
- Protect our website from spam, misuse or security risks
- Keep business records where required
4. Lawful basis for using your personal information
We only use your personal information where we have a lawful basis to do so.
Depending on the situation, we may rely on:
Consent
We may rely on your consent when:
- You subscribe to our newsletter
- You accept non-essential cookies
- You allow analytics, advertising or remarketing cookies
- You receive certain types of marketing communications
You can withdraw your consent at any time.
Legitimate interests
We may rely on legitimate interests when:
- Responding to business enquiries
- Managing leads and customer relationships
- Improving our website and services
- Measuring the effectiveness of our marketing
- Protecting the website from spam, fraud or misuse
When we rely on legitimate interests, we consider whether our interests are balanced against your rights and privacy.
Contract
We may use your personal information when it is necessary to provide services you have requested, prepare a quote, discuss a project, or take steps before entering into a contract.
Legal obligation
We may use or keep certain information where required by law, accounting rules, tax obligations, or regulatory requirements.
5. Contact forms and enquiries
When you complete a contact form on our website, we collect the information you provide, such as your name, email address, phone number, company name and message.
We use this information to respond to your enquiry, understand your needs, provide a quote, and communicate with you about our services.
Your enquiry details may also be stored in our CRM so we can manage communication, follow up on leads, and keep records of potential or existing customers.
6. Newsletter and marketing emails
If you subscribe to our newsletter or give permission to receive marketing emails, we may use your email address to send you updates, tips, offers, resources or information about Nestweb services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at:
info@nestweb.co.uk
We do not sell your email address to third parties.
7. Analytics, advertising and tracking
We use, or may use, tools such as:
- Google Analytics
- Google Tag Manager
- Google Ads conversion tracking
- Google Ads remarketing
- Meta Pixel / Facebook Pixel
These tools help us understand how visitors use our website, measure the effectiveness of advertising campaigns, track conversions, improve our content, and show relevant ads to people who have previously visited our website.
These tools may collect information such as your device type, browser, pages visited, actions taken on the website, approximate location, IP address, cookie identifiers and advertising identifiers.
Where required, we will only use non-essential analytics, advertising or remarketing cookies with your consent. The ICO explains that visitors should be told cookies are being used and that non-essential cookies generally require user agreement before use.
You can manage your cookie preferences through our cookie banner, where available, or through your browser settings.
For more information, please see our Cookie Policy.
8. Cookies
Our website uses cookies and similar technologies.
Cookies help the website function properly, remember preferences, understand website performance, and support analytics and advertising.
Some cookies are strictly necessary for the website to work. Others, such as analytics and marketing cookies, are optional and may require your consent.
For more detailed information, please read our Cookie Policy.
9. CRM and data storage
When you contact Nestweb, your details may be stored in a CRM system.
We use the CRM to manage enquiries, keep track of communication, follow up with potential customers, manage customer relationships, and organise business records.
The CRM provider may process personal data on our behalf. Where we use third-party service providers, we expect them to protect your data and only process it according to our instructions.
10. Who we share your information with
We may share your personal information with trusted third-party service providers where necessary to operate our website, communicate with you, manage our business, or provide our services.
This may include:
- CRM providers
- Website hosting providers
- Email and communication providers
- Analytics providers, such as Google Analytics
- Advertising platforms, such as Google Ads and Meta
- Newsletter or email marketing platforms
- Professional advisers, such as accountants or legal advisers
- Authorities, regulators or law enforcement, where required by law
We do not sell your personal information.
11. International transfers
Some of the third-party services we use, such as Google, Meta, CRM providers or email marketing platforms, may process data outside the United Kingdom.
Where this happens, we expect appropriate safeguards to be in place to protect your personal information in accordance with applicable data protection laws.
12. How long we keep your information
We only keep your personal information for as long as necessary for the purposes described in this Privacy Policy.
As a general guide:
- Contact form enquiries may be kept for as long as needed to respond and manage potential business relationships.
- Customer and project records may be kept for business, tax, accounting and legal purposes.
- Newsletter data is kept until you unsubscribe or ask us to delete it.
- CRM records may be kept while there is a legitimate business reason to retain them.
- Analytics and advertising data may be retained according to the settings of the relevant platforms.
We may delete or anonymise personal information when it is no longer needed.
13. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.
14. Your data protection rights
Under UK data protection law, you have rights over your personal information.
These may include the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your personal information
- Object to certain types of processing
- Withdraw consent where we rely on consent
- Ask for your data to be transferred to another provider, where applicable
- Complain to the UK Information Commissioner’s Office
To exercise your rights, contact us at:
info@nestweb.co.uk
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
Website: ico.org.uk
15. Marketing preferences
You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
You can also control advertising and tracking cookies through your browser settings, cookie banner preferences, and the settings provided by platforms such as Google and Meta.
16. Links to other websites
Our website may contain links to other websites.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reading the privacy policies of any external websites you visit.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal requirements or business practices.
Any updates will be published on this page with a revised “Last updated” date.
18. Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Nestweb
Operated by: Gianluigi Mvutu
Website: nestweb.co.uk
Email: info@nestweb.co.uk